PMPML Annual Performance Report
Ridership and revenue both fell roughly 7% between FY2023-24 and FY2024-25, yet accidents nearly halved (41 → 20 for PMPML's own fleet) and e-bus energy efficiency improved sharply (KMPU 1.10 → 1.36 km/unit). The hired fleet contracted significantly — from 1,071 to 932 buses held — while PMPML's own fleet held steady. This page tracks those changes using the annual statistical reports, which surface metrics the monthly depot data doesn't: fuel efficiency by propulsion type, workshop reliability, tyre life, and staff ratios.
Year-on-Year Headlines
Avg Passengers / Day (lakhs)
Total Earning (₹ Cr)
Fleet Utilization %
Total Accidents (PMPML+Hired)
BigValues show FY 2024-25 values.
Fleet
The PMPML own fleet held steady (~944 → 951 vehicles), while the hired fleet contracted significantly (1,071 → 932 per day). PPP fleet remained capped at 50. Total vehicles on road fell from 1,658 to 1,558.
Ridership and Revenue
Total passengers per day fell from 12.08 lakh to 11.25 lakh (−6.8%). The pass-passenger share held steady at 30–31%, indicating the core commuter base remains intact. Revenue fell proportionally — ₹669 Cr → ₹625 Cr total earning, with earning per passenger barely moving (₹15.15 → ₹15.22), suggesting the ridership decline is volume-driven rather than fare-driven.
Fuel Efficiency by Propulsion Type
This is the data the monthly reports don't provide at system level. Three fleets, three fuels, three efficiency metrics:
| Metric | FY 2023-24 | FY 2024-25 | Direction |
|---|---|---|---|
| KMPL Diesel (Own) | 3.48 | 3.55 | ↑ improved |
| KMPG CNG (Own+PPP) | 2.96 | 2.89 | ↓ declined |
| KMPU E-Bus (Own) | 1.10 | 1.36 | ↑ improved (+24%) |
The e-bus KMPU jump from 1.10 to 1.36 is notable — as the e-bus fleet expanded (from 8,512 to 30,114 annual effective KMs), the per-unit efficiency improved, likely reflecting newer vehicles and better route matching.
Safety
Accidents fell dramatically in 2024-25: PMPML own fleet down from 41 to 20, hired fleet down from 77 to 33. The accident rate per lakh km also halved — this is not just a KMs-denominator effect, it reflects genuine safety improvement. The complete elimination of insignificant accidents in the PMPML fleet (14 → 0) is the starkest signal.
Workshop and Reliability
Breakdowns fell from 7,705 to 6,145 (−20%) and the breakdown rate improved from 1.51 to 1.22 per 10,000 km. Tyre performance also improved — average KMs per new tyre rose from 65,595 to 72,864.
Staff and Workforce
Bus staff per vehicle is measured against a prescribed norm of 9.0 (1.0 admin + 6.5 traffic + 1.5 workshop). PMPML's actual ratio of 4.56 is roughly half that norm — and declining. Salary per employee per day grew marginally (₹1,733 → ₹1,752, +1.1%), but total employee benefit costs rose 24% (per Financial_Performance data), driven by headcount growth, not wage growth per person.
Passenger complaints more than doubled (14,842 → 26,359, +77%). This spike warrants caution: PMPML expanded its digital complaint channels during 2024-25, so the jump may reflect better reporting capture rather than a sudden service decline. Read alongside the 7% ridership decline: fewer riders, but proportionally far more complaints per rider than before.
Passes and Commuter Profile
See Also
- Depotwise Reports — Monthly system-wide dashboard, Jan 2023–Dec 2025
- Depot Performance — How individual depots compare on efficiency
- Ridership and Fares — Monthly pass type breakdown and revenue mix
- E-Bus Statistics — KMPU energy efficiency tracked monthly
- COVID-Era Operations — FY 2020-21 depot-level data: the trough before recovery
- Road Safety — City-wide accident trends and PMPML safety in context
Source: PMPML Statistical Report for FY 2023-2024 & 2024-25, STAT Department, dated 18/06/2025. Note: FY 2024-25 Balance Sheet (cost per KM, row 14) not yet finalised at time of report.
Data Queries
SQL queries powering the visualizations above.